I had trouble with my supplied white portable charger. I unplugged it, removed the cord that plugs into the wall, removed the cord that attaches to the charger, plugged it back in and has been working fine.
240 v cord.

 

The 2024 Equinox EV comes with a charge cord supporting both Level 1 (120V) A up to 1.4 kW and Level 2 (240V) charging at up to 7.7 kW (about 23 miles/hour). The Equinox EV supports a higher charging of 11.7 kW (about 34 miles/hour) (on a 60A circuit with a 48A capable EVSE) but this unit does not support that. This Dual Level Charge Cord can be used indoors or outdoors and has a 3 year limited warranty.

Two Versions
There are TWO VERSIONs of this charge cord, the earlier one is white, the current version is black. Besides color, they are constructed differently. The white version has a row of 4 plugs on the cord that snap into the control box. The black version has the 4 plugs arranged in a square, two rows of two.

Please note: All charging requires a dedicated circuit suitable for the heavy-duty, continuous load of charging. In other words, don't plug into a circuit that's also used by other appliances (refrigerator, freezer, garage door opener, table saw, dehumidifier, toaster, stoves, etc.). You could overload the circuit and trip the breaker, or smoke/melt/char the wiring or worst case cause a wiring fire.

120V Or 240V?
Depending on your home's outlet, you plug either the 120V pigtail into the unit or the 240V pigtail.

Zippered Bag
The Equinox EV charge cord also comes with a zippered cloth case that fits under the cargo deck on the rear passenger side

Here's the first gen version (white, a linear plug into the control unit)

View attachment 1936

Here's the 2nd gen version (black, a rectangular plug into the control unit):

View attachment 2863





Are there instructions on how to use the dual level charge cord? Yes, they will come with the cord but here they are as well:

View attachment 1934

Attached at the bottom of this post is a PDF of the GM Dual Level Charge Cord instructions and installation, or here's a webpage

View attachment 1987


How Long is the Charge Handle Cord?
It's 25 feet long from the control box to the end of the handle.

Is there a GFCI (Ground Fault Circuit Interrupt) built in?
Yes, according to the Status Indicator Lights Key chart below.

What Do I Need to Use this at 120V?
A standard wall outlet. If the outlet is old or worn, replacing it with a new receptacle is a good idea. The contact blades inside a receptical can get lose/sloppy over the years potentially causing electrical arcing or even plug melting. If replacing the outlet, go with a hospital or commercial grade unit rather than a 99 cent special. Wire to the terminal screws, don't use the back-stab option.
View attachment 1988


What Do I Need to Use this at 240V?
Note that the 32A level 2 option requires

1. a dedicated circuit with a 40A breaker. and
2. a NEMA 14-50R receptacle. The Hubble version is beefier for high, continuous load (and more $) than the Leviton version. I think beefier is better when it comes to safety, even has a little green plugin car... Still in doubt? One Equinox EV owner's experience: "My professionally installed receptacle melted on one side, causing a lot of havoc --fried grizzlE cord at receptacle, a disgusting smell in garage, late to a key work event, etc. So it's true that paying a lot of money for the top electrician to install the receptacle and cord, breaker, line etc. means nothing. Next time I'll buy the industrial socket and make them use it." Also insist they use a torque screwdriver on the screws holding the power wires. "Hand tight is good enough" isn't.

View attachment 2562


This 4-prong outlet gets installed in an over-sized RACO 888 Raised Square Exposed Work Cover, 2-5/8 in Dia L X 4-11/16 in W X 1/2 in T, 4-11/16" cover plate mounted to an over-sized Hubbell-Raco 8257 2-1/8-Inch Deep, 1/2-Inch and 3/4-Inch Side Knockouts Welded 4-11/16-Inch Square Box. These are bigger to accommodate the thicker wires that will be used from the circuit breaker. The box has knockouts for 3/4" conduit (again, thicker wires). The outlet, cover plate and box are available on Amazon and at big box stores.

View attachment 2045



The charge cord plugged into this will support 7.7 kW charging. Again, the 2024 Equinox EV can handle 11.7 kW but you'd need a 50A circuit for that and you'd need to buy a different charge cord that supports 48A (a 50A breaker), 240V 11.7kW charging. GM, ChargePoint, Siemens and other will gladly sell you a unit in the $550 range.

Can I plug into my electric clothes dryer outlet instead? Probably. If you have the white charge cord unit, an optional kit (GM Part # 84877187) with other plugs is available for plugging in to NEMA 5-15, NEMA TT-30, AND NEMA 14-30 outlets. These and other related parts are available at AC Delco directly or through GM parts sellers. No such kit exists for the black Ultium charge cord.
View attachment 1939
Is there a video I can watch?
Yes, here's a Chevy Support webpage and video on the charge cord with explanation and details (the Bolt EV is still mentioned)

Training video on using the charge port:

Where do I keep this cord if I want it in the car?

The storage area for the case can be seen in this training video on her right (it's empty)

Status Indicator Lights Key

AMBER	BLUE	RED	MESSAGE
	Solid		Power On
	Blink		Charging
		Solid	Refer to Service Personnel
		Blink	GFCI / Shock Detection Interrupt Active
Solid			Problem external to Charge Cord, check wall receptacle and vehicle
Solid	Solid	Solid	Rebooting Due to Error
		Flashing	Alarm System On

The OM p.244-245 describes all the light colors and what they mean, but the flashing red is not discussed, only pulsing red. Seems light an oversight. The flashing red should have been noted with a page link to the security section (which also does not mention the flashing red).

What if I have charging issues? What do the charge cord lights mean?

Here is a Charging Troubleshooting chart (from the car owners manual). Note: These are different than what the Dual Level Charge Cord install sheet says, I'm not sure why.

Verify the charge cord status on the charge cord control box. The charge cord uses a combination of red and green indicators to display the status of the charge cord.

Green	Red	Reason	Action
–	–	The charge cord has no power.	Verify all components are connected properly, there is no damage, and the outlet has power. If the error continues, contact your dealer.
On	–	The charge cord is ready to use.	Plug the charge cord into the vehicle charge port to begin charging.
Blinking	–	Vehicle is actively charging.	No action needed.
Blinking	Blinking	An error has occurred and the charge cord is rebooting.	Wait for the charge cord to return to a solid green. If it reboots two or three more times, unplug the charge cord from the vehicle. If the error continues, contact your dealer.
Blinking	Three blinks	Due to internal overheating from the charge cord control box, charging is at a reduced rate.	If unplugging and plugging back in does not work, move the charge cord away from direct sunlight and/or hot surfaces such as asphalt paving.
Blinking	One blink	Due to overheating on the AC plug or electrical outlet, charging is at a reduced rate.	Disconnect from the electrical outlet. If the error persists, have a qualified electrician inspect and repair the issue.
–	One blink	The charge cord is troubleshooting after an error and requires a reboot.	Try the following actions to restore the full charging rate: – Verify all components are connected properly. Ensure the connectors are fully inserted into the control box or the charge cord will not work properly. – Unplug and plug in the connector. – If the charge cord is in a warm environment, try charging in a cooler area. – Try a different outlet or connector, if available. If the error continues, contact your dealer.
–	Two blinks	There is a Ground Fault Circuit Interruption (GFCI) fault.	After 15 minutes, it will auto-reset. Try a different connector, if available. If the error continues, contact your dealer.
–	On	There is a cordset internal fault.	Immediately disconnect from the electrical outlet and the vehicle. Contact your dealer for a replacement.

Frequently Asked Questions
Q: Will this charge cord fit my vehicle?
A: Yes, it is designed to be compatible with any electric vehicle or plug-in hybrid with an SAE J1772 vehicle connector.
Q: Can I use this charge cord while traveling?
A: Yes, this charge cord is designed to work with any standard 3-prong household outlet for Level 1 charging, or any 4-prong (NEMA 14-50) outlet for Level 2 charging.
Q: Is professional installation required?
A: Professional installation is not required for Level 1 charging. Before plugging into any electrical outlet, have a qualified electrician inspect and verify the electrical system (electrical outlet, wiring, junctions, and protection devices) for heavy-duty services at a 12 amp continuous load. For Level 2 charging, a NEMA 14-50 outlet is required. This outlet requires professional installation by a qualified electrician. For further details on home charging installation, visit chevrolet.com/electric/living-electric/home-charging.
Q: Can I use this charge cord on a circuit with other devices?
A: Always use a dedicated circuit when charging your electric vehicle.
Q: What is the difference between a 120-volt and 240-volt outlet?
A: A 120-volt outlet is typically used with a leaf blower or power tool. A 240-volt outlet is typically used with an electric range.
Q: Can the Dual Level charge cord be used outside?
A: Yes, the charge cord is designed to IP66 standards and can be used outside with a weatherproof outlet. Do not submerge the unit in water.
Q: Can I use the Charge Cord with an extension cord?
A: We do not advise using any non-GM approved extension cord or non-GM approved adapters of any kind.
Q: How fast will my vehicle charge?
A: Further details on vehicle charging are available in the Plug-In Charging section of your vehicle Owner's Manual. For Level 1 charging the cord supports 120 volts at up to 12 amps (1.4kW). For Level 2 charging the cord supports 240 volts at 32 amps (7.7kW). Your vehicle's charging capability may be higher or lower than maximum available from the cord set. Speed of charging may vary based on vehicle type, battery condition, input voltage, vehicle settings and outside temperature.
Q: Are the swappable grid plugs easy to install?
A: The plugs are designed to securely attach to your existing charge cord. Due to their robust design, they may require some force when connecting and disconnecting. Ensure the grid plugs are fully inserted into the charger body for correct operation.

Other GM Charge Cord Options
The AC Delco site has other options, including the GM Power (11.5KW / 48-amp) and the Powerup+ (19.2kW/80-amp) Level 2 charge stations. Price, specs, warranty, faq are all there.

Charging Outlet Installation And Safety

However, I am assuming that none of the charge cords that came with my Equinox will accomodate the Tesal plug at a Tesla (Level 2) Destination Charger. Right?

 

Tesla destination charger is the EVSE that has its own charging cord and the plug. You don't need another EVSE (the charge cord that came with EQEV). You just need Tesla to J1772 AC adapter. For you to use the dual level charge cord (EVSE) that came with EQEV, all you need is 240v wall receptacle NEMA 15-40R for L2. Or regular 120v AC wall receptacle for L1.

 

Another reason to have an level 2 (J1772) adapter is being able to charge at a friend's home. Most Tesla owners don't have the Tesla Universal Wall Connector. The adapter is small, not too expensive and can get you out of a bind.

I got mine in a discounted bundle from A2Z when also I bought their CCS1 adapter. Here's a link to their J1772 adapter alone:

NACS Charger To J1772 Vehicle | AC | The Stellar Plug

Key Features : Power : Can charge up to 80A and 20kW. Safety and Security: Our adapter locks in while charging, ensuring no unplanned disconnections or thefts. Your vehicle locks the adapter for the charge port. Protection : IP67 protection from dust and water & IP54 (mating). No restrictions ...

a2zevshop.com

 

Another reason to have an level 2 (J1772) adapter is being able to charge at a friend's home. Most Tesla owners don't have the Tesla Universal Wall Connector.

I don't know of any friends/family I frequently visit who owns Tesla. We don't even have a single Tesla dealer in our state. Although I heard they are working on opening one in South Portland.

Still, I now think having a Tesla to J1772 adapter in trunk is a good idea before we try a longish trip in EQEV. I already bought an OEM NACS to CCS adapter from GM. Does GM sell OEM Tesla to J1772 adapter? Any recommendations which one is good and which to avoid? There are many on Amazon.

 

I just purchased a new 2024 rs AWD. The dealership just handed me the charge cable and the 120v plus 240v adapters in a plastic bag. I see here that possibly the 2024 models also came with that black storage bag. (I asked my sales person and they said they didn't think the Equinox ev came with that bag and that it was a blazer EV option that did. Can 2024 owners please confirm what came standard (not purchased) with the vehicle. Thanks.

 

Yes there should be a storage bag.

 

Mine came with the black bag. I think @Danny Scott nailed it. Make them give you the bag or comp you with some other accessory. I used my GM points to get the collapsible tailgate organizer. Super useful! Cargo organizer

 

Thanks everyone. I have asked my salesman to check with his manager. Hopefully there can be a positive outcome for me. Did anything else besides the charger, 240+120 plugs and tow attachment come with the car. Mine is an rs so runflat tires

 

so runflat tires

They are elf seal, Run flat is a different tire tech.

See
Self Sealing Tires vs. Run Flat Tires (Self Supporting, Auxiliary Supported)

 

Thanks to all the replies. Mine came with the two hooks and the charger so just missing the storage bag. Still waiting for my salesman to get back to me.

 

For what it's worth my 24 RST came with one in a black bag

 

The 2024 Equinox EV comes with a charge cord supporting both Level 1 (120V) A up to 1.4 kW and Level 2 (240V) charging at up to 7.7 kW (about 23 miles/hour). The Equinox EV supports a higher charging of 11.7 kW (about 34 miles/hour) (on a 60A circuit with a 48A capable EVSE) but this unit does not support that. This Dual Level Charge Cord can be used indoors or outdoors and has a 3 year limited warranty.

Two Versions
There are TWO VERSIONs of this charge cord, the earlier one is white, the current version is black. Besides color, they are constructed differently. The white version has a row of 4 plugs on the cord that snap into the control box. The black version has the 4 plugs arranged in a square, two rows of two.

Please note: All charging requires a dedicated circuit suitable for the heavy-duty, continuous load of charging. In other words, don't plug into a circuit that's also used by other appliances (refrigerator, freezer, garage door opener, table saw, dehumidifier, toaster, stoves, etc.). You could overload the circuit and trip the breaker, or smoke/melt/char the wiring or worst case cause a wiring fire.

120V Or 240V?
Depending on your home's outlet, you plug either the 120V pigtail into the unit or the 240V pigtail.

Zippered Bag
The Equinox EV charge cord also comes with a zippered cloth case that fits under the cargo deck on the rear passenger side

Here's the first gen version (white, a linear plug into the control unit)

View attachment 1936

Here's the 2nd gen version (black, a rectangular plug into the control unit):

View attachment 2863





Are there instructions on how to use the dual level charge cord? Yes, they will come with the cord but here they are as well:

View attachment 1934

Attached at the bottom of this post is a PDF of the GM Dual Level Charge Cord instructions and installation, or here's a webpage

View attachment 1987


How Long is the Charge Handle Cord?
It's 25 feet long from the control box to the end of the handle.

Is there a GFCI (Ground Fault Circuit Interrupt) built in?
Yes, according to the Status Indicator Lights Key chart below.

What Do I Need to Use this at 120V?
A standard wall outlet. If the outlet is old or worn, replacing it with a new receptacle is a good idea. The contact blades inside a receptical can get lose/sloppy over the years potentially causing electrical arcing or even plug melting. If replacing the outlet, go with a hospital or commercial grade unit rather than a 99 cent special. Wire to the terminal screws, don't use the back-stab option.
View attachment 1988


What Do I Need to Use this at 240V?
Note that the 32A level 2 option requires

1. a dedicated circuit with a 40A breaker. and
2. a NEMA 14-50R receptacle. The Hubble version is beefier for high, continuous load (and more $) than the Leviton version. I think beefier is better when it comes to safety, even has a little green plugin car... Still in doubt? One Equinox EV owner's experience: "My professionally installed receptacle melted on one side, causing a lot of havoc --fried grizzlE cord at receptacle, a disgusting smell in garage, late to a key work event, etc. So it's true that paying a lot of money for the top electrician to install the receptacle and cord, breaker, line etc. means nothing. Next time I'll buy the industrial socket and make them use it." Also insist they use a torque screwdriver on the screws holding the power wires. "Hand tight is good enough" isn't.

View attachment 2562


This 4-prong outlet gets installed in an over-sized RACO 888 Raised Square Exposed Work Cover, 2-5/8 in Dia L X 4-11/16 in W X 1/2 in T, 4-11/16" cover plate mounted to an over-sized Hubbell-Raco 8257 2-1/8-Inch Deep, 1/2-Inch and 3/4-Inch Side Knockouts Welded 4-11/16-Inch Square Box. These are bigger to accommodate the thicker wires that will be used from the circuit breaker. The box has knockouts for 3/4" conduit (again, thicker wires). The outlet, cover plate and box are available on Amazon and at big box stores.

View attachment 2045



The charge cord plugged into this will support 7.7 kW charging. Again, the 2024 Equinox EV can handle 11.7 kW but you'd need a 50A circuit for that and you'd need to buy a different charge cord that supports 48A (a 50A breaker), 240V 11.7kW charging. GM, ChargePoint, Siemens and other will gladly sell you a unit in the $550 range.

Can I plug into my electric clothes dryer outlet instead? Probably. If you have the white charge cord unit, an optional kit (GM Part # 84877187) with other plugs is available for plugging in to NEMA 5-15, NEMA TT-30, AND NEMA 14-30 outlets. These and other related parts are available at AC Delco directly or through GM parts sellers. No such kit exists for the black Ultium charge cord.
View attachment 1939
Is there a video I can watch?
Yes, here's a Chevy Support webpage and video on the charge cord with explanation and details (the Bolt EV is still mentioned)

Training video on using the charge port:

Where do I keep this cord if I want it in the car?

The storage area for the case can be seen in this training video on her right (it's empty)

Status Indicator Lights Key

AMBER	BLUE/GREEN	RED	MESSAGE
	Solid		Power On
	Blink		Charging
		Solid	Refer to Service Personnel
		Blink	GFCI / Shock Detection Interrupt Active
Solid			Problem external to Charge Cord, check wall receptacle and vehicle
Solid	Solid	Solid	Rebooting Due to Error
		Flashing	Alarm System On

The OM p.244-245 describes all the light colors and what they mean, but the flashing red is not discussed, only pulsing red. Seems light an oversight. The flashing red should have been noted with a page link to the security section (which also does not mention the flashing red).

What if I have charging issues? What do the charge cord lights mean?

Here is a Charging Troubleshooting chart (from the car owners manual). Note: These are different than what the Dual Level Charge Cord install sheet says, I'm not sure why.

Verify the charge cord status on the charge cord control box. The charge cord uses a combination of red and green indicators to display the status of the charge cord.

Green	Red	Reason	Action
–	–	The charge cord has no power.	Verify all components are connected properly, there is no damage, and the outlet has power. If the error continues, contact your dealer.
On	–	The charge cord is ready to use.	Plug the charge cord into the vehicle charge port to begin charging.
Blinking	–	Vehicle is actively charging.	No action needed.
Blinking	Blinking	An error has occurred and the charge cord is rebooting.	Wait for the charge cord to return to a solid green. If it reboots two or three more times, unplug the charge cord from the vehicle. If the error continues, contact your dealer.
Blinking	Three blinks	Due to internal overheating from the charge cord control box, charging is at a reduced rate.	If unplugging and plugging back in does not work, move the charge cord away from direct sunlight and/or hot surfaces such as asphalt paving.
Blinking	One blink	Due to overheating on the AC plug or electrical outlet, charging is at a reduced rate.	Disconnect from the electrical outlet. If the error persists, have a qualified electrician inspect and repair the issue.
–	One blink	The charge cord is troubleshooting after an error and requires a reboot.	Try the following actions to restore the full charging rate: – Verify all components are connected properly. Ensure the connectors are fully inserted into the control box or the charge cord will not work properly. – Unplug and plug in the connector. – If the charge cord is in a warm environment, try charging in a cooler area. – Try a different outlet or connector, if available. If the error continues, contact your dealer.
–	Two blinks	There is a Ground Fault Circuit Interruption (GFCI) fault.	After 15 minutes, it will auto-reset. Try a different connector, if available. If the error continues, contact your dealer.
–	On	There is a cordset internal fault.	Immediately disconnect from the electrical outlet and the vehicle. Contact your dealer for a replacement.

Frequently Asked Questions
Q: Will this charge cord fit my vehicle?
A: Yes, it is designed to be compatible with any electric vehicle or plug-in hybrid with an SAE J1772 vehicle connector.
Q: Can I use this charge cord while traveling?
A: Yes, this charge cord is designed to work with any standard 3-prong household outlet for Level 1 charging, or any 4-prong (NEMA 14-50) outlet for Level 2 charging.
Q: Is professional installation required?
A: Professional installation is not required for Level 1 charging. Before plugging into any electrical outlet, have a qualified electrician inspect and verify the electrical system (electrical outlet, wiring, junctions, and protection devices) for heavy-duty services at a 12 amp continuous load. For Level 2 charging, a NEMA 14-50 outlet is required. This outlet requires professional installation by a qualified electrician. For further details on home charging installation, visit chevrolet.com/electric/living-electric/home-charging.
Q: Can I use this charge cord on a circuit with other devices?
A: Always use a dedicated circuit when charging your electric vehicle.
Q: What is the difference between a 120-volt and 240-volt outlet?
A: A 120-volt outlet is typically used with a leaf blower or power tool. A 240-volt outlet is typically used with an electric range.
Q: Can the Dual Level charge cord be used outside?
A: Yes, the charge cord is designed to IP66 standards and can be used outside with a weatherproof outlet. Do not submerge the unit in water.
Q: Can I use the Charge Cord with an extension cord?
A: We do not advise using any non-GM approved extension cord or non-GM approved adapters of any kind.
Q: How fast will my vehicle charge?
A: Further details on vehicle charging are available in the Plug-In Charging section of your vehicle Owner's Manual. For Level 1 charging the cord supports 120 volts at up to 12 amps (1.4kW). For Level 2 charging the cord supports 240 volts at 32 amps (7.7kW). Your vehicle's charging capability may be higher or lower than maximum available from the cord set. Speed of charging may vary based on vehicle type, battery condition, input voltage, vehicle settings and outside temperature.
Q: Are the swappable grid plugs easy to install?
A: The plugs are designed to securely attach to your existing charge cord. Due to their robust design, they may require some force when connecting and disconnecting. Ensure the grid plugs are fully inserted into the charger body for correct operation.

Other GM Charge Cord Options
The AC Delco site has other options, including the GM Power (11.5KW / 48-amp) and the Powerup+ (19.2kW/80-amp) Level 2 charge stations. Price, specs, warranty, faq are all there.

Charging Outlet Installation And Safety

Installed 240 with #6 3 wire with ground to high grade plug and metal box to dedicated 60 amp breaker. Our question is should we leave our level 2 cord plugged in always and just plug cord into car as needed for charging. Looking at safety and efficiency.

 

That's what I did with my Emporia level 2 charger...

 

The plugging and unplugging degrades the socket and can lead to problems.

 

Our question is should we leave our level 2 cord plugged in always and just plug cord into car as needed for charging. Looking at safety and efficiency.

It's not really a safety question. You can safely keep the car plugged in. More of an economics and battery longevity question.

Standard procedure is ABC, Always Be Charging. Some don't drive much, so they charge to say, 80% (the OM recommendation) and then unplug until the State of Charge is down to say, 50%. The car is not using any wall electricity while unplugged, saving some money. During very hot or very cold months, best practice is to stay plugged in so the battery can keep itself in its happy temperature zone without using up car battery electricity. High heat is a battery degradation issue. To some extent, so is extreme cold.

The plugging and unplugging degrades the socket and can lead to problems.

To be clear, this refers to the wall outlet.

 

It's not really a safety question. You can safely keep the car plugged in.

Just out of curiosity, what people do when there is lightning near by? I assume unplugging during lighting would be a good safety precaution, but IDK.

 

Most of the time I haven't charged during rain based on posts about water inside the charging area. But I have done it.

 

Have done it but only when absolutely necessary.

 

EVSEs(as in NEMA 4 rated [may be one that is not NEMA 4 rated, but who would buy it?]) are designed to be safe in wet weather.

 

 

My bag is 17.5" x 12.75". The opening is 15.75" wide x 15.5" deep.

 

My bag is 17.5" x 12.75". The opening is 15.75" wide x 15.5" deep.
View attachment 6611
View attachment 6611

Did they give you the bag for the Silverado EV and not the Equinox EV?
Go to the dealer and check a few vehicles.

 

Now, all this information made me curious to look at my bag... It was still in a plastic wrap. I just opened it, and measured it... well. It is very close to 17.5" x 12.75" reported...

 

Ah yes... just checked mine....same about 17 x 12

I think it will fit under the flap/cover but you probably have to fold down that little support peg...
Don't know that I've ever tried to put it in that place. Currently my charger is hanging on the wall in my garage... and the bag is just thrown into the trunk/hatch..

 

I guess I've been spoiled by my last 4 Mazdas. This is like pounding a square peg into a round hole

 

Pound it hard enough and the peg will become round. Or the hole square.

Or both of them somewhere in between.

 

Any update on plug adapters for the black version 2 EVSE? I would like a 6-20 and 14-30 option.

I may have to get the grizzl-e mini, kinda expensive though even if it is high quality. Wish I wouldn't have given my Tesla mobile connector away when I traded the car in. Dang it! I totally forgot I left that in the trunk, meant to keep it.
I had all the plug adapters for it too. I may have to buy one again.... They're $50 more though now. But I like that the Tesla one has temp sensors in the plug to derate on old or low quality receptacles as an extra layer of safety.

 

Any update on plug adapters for the black version 2 EVSE? I would like a 6-20 and 14-30 option.

I may have to get the grizzl-e mini, kinda expensive though even if it is high quality. Wish I wouldn't have given my Tesla mobile connector away when I traded the car in. Dang it! I totally forgot I left that in the trunk, meant to keep it.
I had all the plug adapters for it too. I may have to buy one again.... They're $50 more though now. But I like that the Tesla one has temp sensors in the plug to derate on old or low quality receptacles as an extra layer of safety.

My guess is that someone on this forum (perhaps @Nebula1701 or @Tom Moloughney), knows who GM selected as 3rd party manufacturer for that EVSE. If you find out who made it, perhaps you could ask them directly if the parts exists and can be ordered. Good luck.

 

I don't have one with me so I can't look at the Manufacturing info, I can say the Parts site still doesn't have any listed.

 

The 2024 Equinox EV comes with a charge cord supporting both Level 1 (120V) A up to 1.4 kW and Level 2 (240V) charging at up to 7.7 kW (about 23 miles/hour). The Equinox EV supports a higher charging of 11.7 kW (about 34 miles/hour) (on a 60A circuit with a 48A capable EVSE) but this unit does not support that. This Dual Level Charge Cord can be used indoors or outdoors and has a 3 year limited warranty.

Two Versions
There are TWO VERSIONs of this charge cord, the earlier one is white, the current version is black. Besides color, they are constructed differently. The white version has a row of 4 plugs on the cord that snap into the control box. The black version has the 4 plugs arranged in a square, two rows of two.

Please note: All charging requires a dedicated circuit suitable for the heavy-duty, continuous load of charging. In other words, don't plug into a circuit that's also used by other appliances (refrigerator, freezer, garage door opener, table saw, dehumidifier, toaster, stoves, etc.). You could overload the circuit and trip the breaker, or smoke/melt/char the wiring or worst case cause a wiring fire.

120V Or 240V?
Depending on your home's outlet, you plug either the 120V pigtail into the unit or the 240V pigtail.

Zippered Bag
The Equinox EV charge cord also comes with a zippered cloth case that fits under the cargo deck on the rear passenger side

Here's the first gen version (white, a linear plug into the control unit)

View attachment 1936

Here's the 2nd gen version (black, a rectangular plug into the control unit):

View attachment 2863





Are there instructions on how to use the dual level charge cord? Yes, they will come with the cord but here they are as well:

View attachment 1934

Attached at the bottom of this post is a PDF of the GM Dual Level Charge Cord instructions and installation, or here's a webpage

View attachment 1987


How Long is the Charge Handle Cord?
It's 25 feet long from the control box to the end of the handle.

Is there a GFCI (Ground Fault Circuit Interrupt) built in?
Yes, according to the Status Indicator Lights Key chart below.

What Do I Need to Use this at 120V?
A standard wall outlet. If the outlet is old or worn, replacing it with a new receptacle is a good idea. The contact blades inside a receptical can get lose/sloppy over the years potentially causing electrical arcing or even plug melting. If replacing the outlet, go with a hospital or commercial grade unit rather than a 99 cent special. Wire to the terminal screws, don't use the back-stab option.
View attachment 1988


What Do I Need to Use this at 240V?
Note that the 32A level 2 option requires

1. a dedicated circuit with a 40A breaker. and
2. a NEMA 14-50R receptacle. The Hubble version is beefier for high, continuous load (and more $) than the Leviton version. I think beefier is better when it comes to safety, even has a little green plugin car... Still in doubt? One Equinox EV owner's experience: "My professionally installed receptacle melted on one side, causing a lot of havoc --fried grizzlE cord at receptacle, a disgusting smell in garage, late to a key work event, etc. So it's true that paying a lot of money for the top electrician to install the receptacle and cord, breaker, line etc. means nothing. Next time I'll buy the industrial socket and make them use it." Also insist they use a torque screwdriver on the screws holding the power wires. "Hand tight is good enough" isn't.

View attachment 2562


This 4-prong outlet gets installed in an over-sized RACO 888 Raised Square Exposed Work Cover, 2-5/8 in Dia L X 4-11/16 in W X 1/2 in T, 4-11/16" cover plate mounted to an over-sized Hubbell-Raco 8257 2-1/8-Inch Deep, 1/2-Inch and 3/4-Inch Side Knockouts Welded 4-11/16-Inch Square Box. These are bigger to accommodate the thicker wires that will be used from the circuit breaker. The box has knockouts for 3/4" conduit (again, thicker wires). The outlet, cover plate and box are available on Amazon and at big box stores.

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The charge cord plugged into this will support 7.7 kW charging. Again, the 2024 Equinox EV can handle 11.7 kW but you'd need a 50A circuit for that and you'd need to buy a different charge cord that supports 48A (a 50A breaker), 240V 11.7kW charging. GM, ChargePoint, Siemens and other will gladly sell you a unit in the $550 range.

Can I plug into my electric clothes dryer outlet instead? Probably. If you have the white charge cord unit, an optional kit (GM Part # 84877187) with other plugs is available for plugging in to NEMA 5-15, NEMA TT-30, AND NEMA 14-30 outlets. These and other related parts are available at AC Delco directly or through GM parts sellers. No such kit exists for the black Ultium charge cord.
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Is there a video I can watch?
Yes, here's a Chevy Support webpage and video on the charge cord with explanation and details (the Bolt EV is still mentioned)

Training video on using the charge port:

Where do I keep this cord if I want it in the car?

The storage area for the case can be seen in this training video on her right (it's empty)

Status Indicator Lights Key

AMBER	BLUE/GREEN	RED	MESSAGE
	Solid		Power On
	Blink		Charging
		Solid	Refer to Service Personnel
		Blink	GFCI / Shock Detection Interrupt Active
Solid			Problem external to Charge Cord, check wall receptacle and vehicle
Solid	Solid	Solid	Rebooting Due to Error
		Flashing	Alarm System On

The OM p.244-245 describes all the light colors and what they mean, but the flashing red is not discussed, only pulsing red. Seems light an oversight. The flashing red should have been noted with a page link to the security section (which also does not mention the flashing red).

What if I have charging issues? What do the charge cord lights mean?

Here is a Charging Troubleshooting chart (from the car owners manual). Note: These are different than what the Dual Level Charge Cord install sheet says, I'm not sure why.

Verify the charge cord status on the charge cord control box. The charge cord uses a combination of red and green indicators to display the status of the charge cord.

Green	Red	Reason	Action
–	–	The charge cord has no power.	Verify all components are connected properly, there is no damage, and the outlet has power. If the error continues, contact your dealer.
On	–	The charge cord is ready to use.	Plug the charge cord into the vehicle charge port to begin charging.
Blinking	–	Vehicle is actively charging.	No action needed.
Blinking	Blinking	An error has occurred and the charge cord is rebooting.	Wait for the charge cord to return to a solid green. If it reboots two or three more times, unplug the charge cord from the vehicle. If the error continues, contact your dealer.
Blinking	Three blinks	Due to internal overheating from the charge cord control box, charging is at a reduced rate.	If unplugging and plugging back in does not work, move the charge cord away from direct sunlight and/or hot surfaces such as asphalt paving.
Blinking	One blink	Due to overheating on the AC plug or electrical outlet, charging is at a reduced rate.	Disconnect from the electrical outlet. If the error persists, have a qualified electrician inspect and repair the issue.
–	One blink	The charge cord is troubleshooting after an error and requires a reboot.	Try the following actions to restore the full charging rate: – Verify all components are connected properly. Ensure the connectors are fully inserted into the control box or the charge cord will not work properly. – Unplug and plug in the connector. – If the charge cord is in a warm environment, try charging in a cooler area. – Try a different outlet or connector, if available. If the error continues, contact your dealer.
–	Two blinks	There is a Ground Fault Circuit Interruption (GFCI) fault.	After 15 minutes, it will auto-reset. Try a different connector, if available. If the error continues, contact your dealer.
–	On	There is a cordset internal fault.	Immediately disconnect from the electrical outlet and the vehicle. Contact your dealer for a replacement.

Frequently Asked Questions
Q: Will this charge cord fit my vehicle?
A: Yes, it is designed to be compatible with any electric vehicle or plug-in hybrid with an SAE J1772 vehicle connector.
Q: Can I use this charge cord while traveling?
A: Yes, this charge cord is designed to work with any standard 3-prong household outlet for Level 1 charging, or any 4-prong (NEMA 14-50) outlet for Level 2 charging.
Q: Is professional installation required?
A: Professional installation is not required for Level 1 charging. Before plugging into any electrical outlet, have a qualified electrician inspect and verify the electrical system (electrical outlet, wiring, junctions, and protection devices) for heavy-duty services at a 12 amp continuous load. For Level 2 charging, a NEMA 14-50 outlet is required. This outlet requires professional installation by a qualified electrician. For further details on home charging installation, visit chevrolet.com/electric/living-electric/home-charging.
Q: Can I use this charge cord on a circuit with other devices?
A: Always use a dedicated circuit when charging your electric vehicle.
Q: What is the difference between a 120-volt and 240-volt outlet?
A: A 120-volt outlet is typically used with a leaf blower or power tool. A 240-volt outlet is typically used with an electric range.
Q: Can the Dual Level charge cord be used outside?
A: Yes, the charge cord is designed to IP66 standards and can be used outside with a weatherproof outlet. Do not submerge the unit in water.
Q: Can I use the Charge Cord with an extension cord?
A: We do not advise using any non-GM approved extension cord or non-GM approved adapters of any kind.
Q: How fast will my vehicle charge?
A: Further details on vehicle charging are available in the Plug-In Charging section of your vehicle Owner's Manual. For Level 1 charging the cord supports 120 volts at up to 12 amps (1.4kW). For Level 2 charging the cord supports 240 volts at 32 amps (7.7kW). Your vehicle's charging capability may be higher or lower than maximum available from the cord set. Speed of charging may vary based on vehicle type, battery condition, input voltage, vehicle settings and outside temperature.
Q: Are the swappable grid plugs easy to install?
A: The plugs are designed to securely attach to your existing charge cord. Due to their robust design, they may require some force when connecting and disconnecting. Ensure the grid plugs are fully inserted into the charger body for correct operation.

Other GM Charge Cord Options
The AC Delco site has other options, including the GM Power (11.5KW / 48-amp) and the Powerup+ (19.2kW/80-amp) Level 2 charge stations. Price, specs, warranty, faq are all there.

Charging Outlet Installation And Safety

Can you point me to "How to instructions" for switching the 120v/240v pigtails/plugs on the black Ultium dual level charge cord? I traded my 2023 Bolt EUV Premium on a 2025 Equinox EV RS. The Bolt had a white "defective" charge cord that was replaced under warranty with the new black charge cord with both pigtails; but, no carry case. The EQ did not come with a charger, so, I kept the new one from the Bolt. I cannot remove the 120V pigtail to switch to the 240v pigtail. Thanks.....

 

Not easy. You need to use a screwdriver to release that small locking mechanism in there .

 

Does anyone know if the other 30amp dryer plug format pigtail plug derate the charger down to a 24amp max draw alloance simply by the pigtail adapter itself being used or it could still try to overdraw amperage from a 30amp dryer plug circuit assming the 30amp circuit is dedicated to just the charger? If the pigtail does not derate the allowed amperage down to 24amp on the black box charger I have with my 2025 Equinox EV I dont understand why GM would provide such pigtail exposing the car to try to draw the full 32amps thru this circuit and being unsafe. What am I missing?

 

all the plug-in pigtails will be limited to some extent - unlike connecting the car to a hard-wired charging/adapter.

 

My problem is the charge cord box has a solid green light and the vehicle acknowledges that it's plugged in but it's not charging. I took it to a public charger and that worked.I was able previously to use the 120 volt plug in whichWhich workedThenI had 240v installed. Worked once, but now it nor the 120v work. Tomorrow I'll try a different outlet t seeseeif it's the charge cord or...?

 

My problem is the charge cord box has a solid green light and the vehicle acknowledges that it's plugged in but it's not charging. I took it to a public charger and that worked.I was able previously to use the 120 volt plug in whichWhich workedThenI had 240v installed. Worked once, but now it nor the 120v work. Tomorrow I'll try a different outlet t seeseeif it's the charge cord or...?

Do you maybe have delayed or time of day charging scheduled for your home location?

Maybe try this - plug the charger in the car. Wait 5 or 10 seconds. Unplug it from the car, and then plug it back in after a second or two. That will usually override delayed charging settings.

 

I don't use delayed charging. I have unplugged and replugged multiple times.

 

Is it secured properly? Many times that is an issue too.

 

Perhaps it needs a replacement under warranty.

 

My 2023 Bolt EUV came with a white EVSE. From a charging perspective (ignoring the pigtail differences), how does this EVSE compare to the Ultium EVSE units supplied with Equinox models? I can't do a charging comparison myself as my 2025 Equinox didn't come with a charger - not missing, window sticker didn't list it as included.

I usually charge my Equinox at home using an EVIQO charger, but it would still be good to know

 

I have both. They work the same way.