The dealer's advice is combining a few different rules of thumb into something that sounds like you only have 60% capacity ever.
I'll break down the pieces:
Home Charging:
- Charging to 100% frequently and leaving the car at 100% for long periods, especially in hot climate, can damage the battery.
- Therefore most EVs are recommended to charge to 80% or 90% for your daily home charging.
- There is nothing wrong with charging to 100% at home before you depart for a long trip.
- When using public fast DC chargers like Electrify America or Tesla Supercharger, all EVs will slow down their charging when they hit about 80% charge. If you sit at the fast charger waiting to get to 90% or 100% you are just wasting your time when you could be driving instead.
- How comfortable are you in your ICE car letting the tank go nearly empty? I suppose if you are confident where the next gas station is you might let it go really close, but on a long road trip where you aren't familiar with refueling options you might be more conservative.
- It is similar with EVs. If you are sure you can make that next charging station by 5% then go for it. If you aren't as comfortable then you might want to plan charging around 10% or even 20% if you are super conservative.
- This is easy. Charge to 80% or 90% at home every night, get home before 10%, then charge again overnight.
- Charge at home to 100% before you leave.
- Use a route planner to help you find charging stations on the way.
- Drive until you are at 10% if you are comfortable with going that low and your planner says you'll make it.
- Charge to 80% at each stop (or whatever your planner recommends) because charging slows down after that.
- If you stop overnight somewhere with level 2, get back to 100% before you depart.